24/7 Service

Worldwide service at your fingertips 

The Safegate Group 24/7 Service takes supports our customers worldwide with their technical needs. This service is available 24 hours a day, seven days a week. Our goal is to provide fast and efficient support and information for our customers, no matter where they are in the world.

E-mail: support@safegate.com

For our customers in the US and Canada
Call our toll free number: 800 727 7564
E-mail: support.usa@safegate.com

Benefits of Safegate Group's exclusive Service Contract includes:

  • 24 hour e-mail support
  • Scheduled service visits
  • Exchange parts sent by air-courier
  • Discount on exchange parts 

For returns, please fill out this Return Form.

For more information about our SafeService Protection Plan, view our Brochure.


Search our product catalogue to find product manuals and spare part lists